Painless Performance Improvement

Real change only happens when The decision to change comes from The person doing The changing. Painless Performance Improvement provides managers with a simple and proven technique to help team members improve Their own poor performance without The drama, pain or conflict often associated with performance issues.

A training comedy, Painless Performance Improvement combines highly entertaining hosts with dramatic and realistic coaching moments. Supervisors will relate to scenes of management gone awry as well as employee’s favorite excuses and sidetracks. Used with The accompanying 85 page Managers Reference Guide, leaders will find this package an indispensable resource for improving The performance of Their team. more-->

WORKSMARTS: How to Get Along, Get Noticed, and Get Ahead

Using a comfortable "between you and me" approach, this video encourages employees to adopt four straightforward strategies (see below) and promotes The idea that if They really give Their best effort daily -- rather than worrying about how to get ahead -- They will see results right away. Others will take notice of Their professionalism, Their personal behavior, and Their continual efforts to make a positive impact on The organization. more-->

GIVE 'EM The PICKLE

We're all in The same business, The people business. It's not what we make or sell that's critical, it's how we take care of The people who buy it. Our job is to make customers happy. What's The best way to do that? By giving out "pickles." "Pickles" are those special or extra things you do to make people happy. It may be walking a customer to an item They're looking for rather than just pointing. Or maybe it's a handwritten "thank you" note in every order shipped. The trick is figuring out what your customers want, Then making sure They get it, that's The "Pickle!" more-->

WOULD I FOLLOW ME?

If you could be on The receiving end of your own leadership style, how do you think you'd answer this question: Would I follow me? Most people in leadership positions are unaware of how The people They lead really see Them. But how a leader is perceived is crucial to The productivity of any group. more-->

LEADERSHIP: AN ART OF POSSIBILITY with Ben Zander (includes An Art of Possibility & Radiating Possibility)

Experience The phenomenon of Ben Zander, world-renowned conductor of The Boston Philharmonic Orchestra, as he expressively teaches a new and improved style of leadership in The exciting video training program Leadership: an Art of Possibility. Ben and his partner Rosamund coach leaders to speak possibility from any position, in any organization, anywhere in The world. With Ben's new interactive leadership style, managers and supervisors in your organization will learn to keep a possibility alive until every person involved in The project is enrolled. These top leaders will walk away from this training experience with The understanding that it takes everyone's participation to make Their organization a success. more-->

WHALE DONE!

What do training killer whales have to do with training humans? More than you think! In this inspiring training program, Ken Blanchard and top SeaWorld trainers Thad Lacinak and Chuck Tompkins teach viewers a technique that actually increases employee effectiveness at work—a technique perfected over twenty years at SeaWorld! more-->