About Us:
Training
Videos Direct is proud to bring you the very best in Business Training
Videos and DVD's. With a wide selection of topics such as customer
service skills, sexual harassment training, leadership skills, teamwork
training, leadership skills, and diversity training, we offer a variety
of training videos designed to fit all of your business training needs.
Purchase
industry top sellers such as Bob Farrell's "What's
Your Pickle?", "Leadership
Pickles" and "Give
'em the Pickle" to develop leadership skills in your employees.
Or, check out Customer Service Training favorites such as "Whale
Done", "The
Guest", "The
Practical Coach", "Meetings
Bloody Meetings" with John
Cleese, "Would
I Work For Me" and "Would
I Inspire Me" and hundreds more!
We
offer educational training videos by the most trusted business training
personalities in the industry, including: John
Cleese Customer Service Training Videos, Joel
Barker Motivational Programs, Bob
Farrell's Leadership and Customer Service Videos, Lou
Holtz Motivational Videos, and many more.
Carlton's Training Solutions has operated for eleven
years under one simple philosophy. If we put The customer first, They
call us first. It's a cliche, but our customers really do come first.
We're proud of The responses we get from surprised clients when we have
extended ourselves in a manner not expected.
REFRESHING CUSTOMER SERVICE STORIES:
Awful customer service is remembered more than good customer service because
good is EXPECTED and should be forgotten. That's why These stories are
so refreshing.
Translated from letter:
"Due to extreme weather conditions, no deliveries
were possible The day of my customer service training. But Mr. Case called
another client in Chicago and had Them messenger to us Their program They
weren't using. The fact that he was willing to take control of The situation
and lend a creative solution made me feel extremely important. I always
use this very story in my customer service training.
Sincerely,
Irene Rogers"
We consistently strive to surprise customers wanting a
good customer service experience, and instead provide a miraculous one
you can come to expect. |
